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Warranty Policy
                                                                    Warranty Policy

SNOV will repair, without charge, any merchandise proved defective in material or workmanship for a period of as noted below year after the date of shipment.



If a warranty repair is required, contact SNOV staff at technical Assistance +86-755-2822-6379, General Support | s
upport@snov-cctv.com for a Repair Authorization number, and provide the following information :



Exceptions to limited warranty: the warranty is void if the product is not operated in conformance with installation, environmental, mechanical or electrical requirements, or within thermal stress limits, or to the extent that any malfunction is the result of misuse, abuse, vandalism, neglect, improper installation or application, alteration, accident, or negligence in use, storage, transportation, or handling, or it the original identification markings on the product have been removed, defaced or altered, lighting, electricity, water, fire, environmental or other hazard, or act of God, or other impact outside of normal operating guidelines.

Warranty Content:
* Any defect under normal use within the warranty service period we give you free repair service according to the sheet.
* Packing box, Dome cover will be replaced with new parts when we repair defective goods.
* We charge you with the fee of parts and service despite free warranty service period.
Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty: 
1. Any breakage made without care. 
2. Breakage or trouble made by natural disaster. 
3. Breakage or trouble made by breaking the product guide or manual. 
4. Breakage or trouble made by wrong power voltage or frequency. 5. When unauthorized engineer modified or made damage on the product trying to repair it, we may charge you with the fee.

* We don’t support the breakage after warranty service period. If the customer wants to get it repaired, we charge for repairing it.
Copyright © 2009 SNOV Industrial CO., Ltd All rights reserved.
TEL: +86-755-28226379    FAX: +86-755-28226931   Email: info@snov-cctv.com